Privacy Policy

Tourist Perú (“we,” “us,” “our”) operates touristperu.com. This policy explains what personal information we collect when you use our site, request a quote, or book a tour, and how we handle it.

1. Information We Collect

When you contact us or request a quote (via our contact form):

• Name, email address, subject, and the message/comments you provide

When you book a tour (via our booking system):

• Name, email address, phone number
• Trip details (dates, number of travelers, pickup information, tour preferences)
• Payment information — processed directly by PayPal. We do not store your card or bank details on our servers; PayPal handles payment processing under its own privacy policy.

Automatically, when you browse the site:

• Basic technical data (browser type, pages visited) may be collected for security and site performance purposes.
• We currently do not use Google Analytics or similar tracking tools on this site.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and prepare custom itineraries or quotes
• Process and manage your tour bookings
• Communicate with you about your trip (confirmations, pickup details, changes)
• Improve our services and website

We do not sell your personal information to third parties.

3. Third-Party Services We Use

To operate our site and bookings, we work with the following service providers, each of which processes limited data on our behalf:

• PayPal — payment processing
• Tour Master / WooCommerce — booking management
• Contact Form 7 — contact form submissions
• Google — our site displays genuine Google Reviews from our Google Business listing; this does not involve collecting your personal data

Each of these providers has its own privacy policy governing how it handles data.

4. Cookies

Our site may use essential cookies required for the site and booking system to function correctly (e.g., maintaining your session while completing a booking). We do not currently use advertising or cross-site tracking cookies.

5. Data Retention

We retain booking and contact information for as long as necessary to fulfill your trip, respond to your inquiry, and comply with any applicable tax or accounting obligations, after which it is deleted or anonymized.

6. Your Rights

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct inaccurate information
• Delete your information, where we are not legally required to keep it (e.g., for completed bookings and tax records)

To exercise any of these rights, contact us at [email protected].

7. Data Security

We take reasonable technical and organizational measures to protect your information, including secure (SSL-encrypted) transmission of data on our site.

8. Children

Our services are not directed at children, and we do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this policy from time to time. The “last updated” date at the top reflects the most recent version.

10. Contact Us

If you have questions about this policy or how we handle your information:

Tourist Perú
Lima, Peru
Email: [email protected]
Phone/WhatsApp: +51 990 761 479